If an item is wrong, damaged, or not as described, contact us within 7 days of delivery.
When we pay return delivery
We pay return delivery if the item is faulty, wrong, or damaged on arrival. Send photos on WhatsApp on the day you receive it.
When you pay return delivery
If you change your mind or order the wrong item, return delivery is at your cost. We will quote it clearly before you return the item.
How to return it
- Message us on WhatsApp with your order number and reason before sending anything.
- We confirm the return in writing.
- Return the item in its original packaging with all accessories and documentation.
- Keep the tracking details and share them with us.
